1 Important Alert

COVID-19 Information

As conditions evolve, we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve.

To learn more, and stay updated on National Grid’s efforts, visit our dedicated page: ngrid.com/covid-19.

COVID-19 Response

Outage Central

We are here to help you weather any storm. We work before, during, and after a storm to maintain service and ensure your safety. Please do all you can to protect yourself and your loved ones as well.

If you lose power, call 1-800-867-5222 or report it here.

Report or Check on an Outage

Sign up to get email alerts, texts, or phone calls during major storms.

Is your power out? See outages in your area and find updates here.

Learn the steps we take to restore power and follow our progress during largescale outages.

Service Restoration Process

Protect yourself and prevent property damage by preparing for storms in advance and using caution even after restorations have begun.

Tips and Guidance

Learn more about downed power lines, tree trimming, and rights of way around high voltage lines.

Power Line Safety

If your property has flooded, contact a plumbing or heating contractor to make sure your appliances are safe to operate.