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1 Important Alert(s)


Please note: Some of our regular services and bill payment options are temporarily unavailable through May 27 due to a billing system update. Thank you for your patience and understanding. As always, we’ll continue to respond to gas and electric emergencies 24 hours a day. If you have an emergency, call 911 or our Customer Service numbers: Gas Emergencies: 1-800-892-2345 | Electric Emergencies: 1-800-867-5222.

Outage Alerts

Receive personalized real-time outage information

Cell Phone with Storm AlertSign up to receive alerts via text, phone call or email when your power goes out.  We’ll notify you when we detect an outage on your property, have restoration estimates and updates, or have restored power to your address.

  • For email or phone alerts: Login to your account and update your preferences. If you don't have an online account, register here.

  • Or Text REG to 64743* to get text alerts (have your 10-digit account number ready)

After you sign up, you’ll receive:

Alerts when there’s an outage on your property

Restoration estimates and updates
Notifications when power is restored

Once registered, you can text—

OUT to 64743 to Report an Outage.

STAT to 64743 to check your Restoration Status

*Message and data rates may apply. Text STOP to cancel.


Manage your alerts

Once enrolled, sign into your account to manage your outage alerts.