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Welcome to our Upstate NY Home site.

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Where can we help you today?

1 Important Alert(s)

System Maintenance

Online outage reporting unavailable December 5

We will be performing system maintenance on our online outage reporting system on Tuesday, December 5. During this time, reporting an outage online or via text will not be available. To report an outage, please call Customer Service at 1-800-867-5222. Our agents are available 24 hours for electric emergencies. Thank you for your patience as we work to maintain our outage reporting system.

Streetlight Portal

Welcome to Streetlight Inventory Management System (SIMS)

Report Streetlight Outage

Report streetlight issues.

Streetlight Outage
Streetlight Inventory

Request for current inventory and list of components.

Streetlight Inventory
Frequently Asked Questions

Questions and answers about our streetlighting programs


Access your current monthly streetlight bill.