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Where can we help you today?
As conditions evolve, we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve.
To learn more, and stay updated on National Grid’s efforts, visit our dedicated page: ngrid.com/covid-19.
If you lose power, call 1-800-465-1212 or report it here.
Sign up to get email alerts, texts, or phone calls during major storms.
Is your power out? See outages in your area and find updates here.
Learn the steps we take to restore power and follow our progress during largescale outages.
From loss of power to flooding, learn how to handle any storm scenario.
Learn more about downed power lines, tree trimming, and rights of way around high voltage lines.
If your property has flooded, contact a plumbing or heating contractor to make sure your appliances are safe to operate.