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1 Important Alert(s)

Storm Alert

7:00 p.m. Update: We are increasing staffing, extending evening and overnight work shifts in preparation for the forecasted cold front that may bring damaging gusty winds and thunderstorms across Upstate New York beginning Wednesday. In addition to internal crews, we have secured external resources to support any necessary power restoration efforts. Be sure to charge your mobile devices so that you can remain connected in the event of an outage, and use extreme caution near downed power lines and wires; always assume that they are carrying live electricity. 

Press Release Report an Outage Downed Power Line Safety

Help Making Payments

Not sure you can pay your next energy bill? We can help.

If you need help, there is hope. That’s because National Grid has a variety of programs that can help Upstate New Yorkers both in the short term and in extended circumstances. Whether you are a homeowner, renter, or landlord, you can take control of your monthly gas and electric bills through these programs and services.

Budget Plan

Divide your annual energy costs into 12 balanced, monthly charges to keep the “peaks and valleys” out of your bills.

Budget Plan
More Time to Pay

Need a bit more time? We can help you catch up on your overdue bills with payment agreements.

More Time to Pay