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Welcome to our Upstate NY Home site.

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1 Important Alert(s)

Storm Alert

7:00 a.m. Update: We have deployed nearly 3,300 line, tree, and public safety specialists to assess damage, clean up debris and restore power to customers caused by a multi-day windstorm affecting Upstate New York. Many areas of Upstate New York have been impacted by wind gusts exceeding 70 mph, resulting in fallen trees, snapped tree limbs, broken utility poles, and downed power lines. Use extreme caution near downed power lines and wires; always assume that they are carrying live electricity. 

Payment Agreement Bill

How to Read Your Bill

Every National Grid bill gives a breakdown of exactly what you are being charged. Review this sample bill and compare it to your own.

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Page Four

Payment Agreement Bill - Page 4This page contains useful definitions of common terms you'll see on your bills.

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