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Where can we help you today?

1 Important Alert(s)

Summer Safety

As the temperature increases, use these tips to beat the heat & stay safe:

  • To maximize the cooling effect of an air conditioning system, run fans to create a wind-chill effect to distribute and circulate cold air throughout a room.
  • Keep your window coverings closed to reduce the sun's heating of your home.
  • Know the signs of heat-related illness: Heavy sweating, muscle cramps, and a fast pulse are symptoms of heat-related illnesses like heat exhaustion or heat stroke.

Contact Us

Emergency Contacts

24 hours a day, every day

Outages: Report online or call 1-800-465-1212 

Gas emergencies: Call 1-800-233-5325 or 911 

FAQs

Need help switching between your electric and gas accounts? Looking for a rebate? Find the answers to common questions here.

Check FAQs
Understand My Bill

View our new Bill Help section to see explanations of the terms, charges and different sections of our bills.

Also, learn how to download your billing statements and energy usage (pdf).

Help Reading Your Bill
Visit or Mail Us
Search for a nearby payment or customer service center or send your payment by mail:
National Grid P.O. Box 371396 Pittsburgh, PA 15250-7396
Visit Us
Call Us

Monday-Friday, 7:00am-7:00pm
1-800-322-3223

Service in English & Español. Hearing/speech impaired customers may call 711.
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