1 Important Alert(s)

Online outage reporting unavailable December 5

We will be performing system maintenance on our online outage reporting system on Tuesday, December 5. During this time, reporting an outage online or via text will not be available. To report an outage, please call Customer Service at 1-800-465-1212 . Our agents are available 24 hours for electric emergencies. Thank you for your patience as we work to maintain our outage reporting system.

Report Outage: 1-800-465-1212

Contact Us

24 hours a day, every day

Outages: Report online or call 1-800-465-1212

Gas emergencies: Call 1-800-233-5325 or 911

Account Questions/General Support

Streetlight Outage

Report Energy Theft

Monday-Friday, 7:00am-7:00pm
1-800-322-3223

Service in English & Español. Hearing/speech impaired customers may call 711.

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National Grid P.O. Box 371396 Pittsburgh, PA 15250-7396

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