Home Chargers:

• ChargePoint HomeFlex Charger
• Enel X JuiceBox
  Model Numbers: 2JBO401RNA-PJWX-200, 2JBO481RNA-HBWX-200, 2JBX481AJ-001, 2JBX401AJ , 2JBX801AJ, 2JBX801AJ-001
• Smartenit SmartElek 4500: L1 and L2 options. Must be the ev.energy compatible version found here: https://smartenit.com/shop/ev-energy-compatible-level-1-2-evse-smartelek-model-4500/
• Wallbox Pulsar Plus

Vehicles:

• Audi
  e-Tron (2019+), Q4 e-Tron (2022+), A5 PHEV (2022+),A7 PHEV (2021+), A8 PHEV (2019-2021)
• BMW
  3 Series PHEV (2016+), 5 Series PHEV (2017+), 7 Series PHEV (2017+), i3 (2014-2021), i3 (+Rex) (2014-2021), i8 (2014-2020), X3 PHEV (2020-2021), X5 PHEV (2016+)
• Chevrolet (OnStar Subscription Required)
  Bolt EUV (2022+), Bolt EV (2017+), Volt (2011-2019), Spark EV (2014-2016)
• Jaguar
  I-Pace (2019+)
• Land Rover
  Range Rover (PHEV) P400e (2019-2021), Range Rover Sport (PHEV) P400e (2019-2021)
• Rivian
  R1S (2022+), R1T (2022+)
• Tesla
  Tesla Model X (All Models), Tesla Model Y (All Models), Tesla Model S (All Models), Tesla 3 (All Models)
• Toyota
  Prius Prime LE, with Premium Audio Package (2021+)
  Prius Prime XLE, with Premium Audio Package (2021+)
  Prius Prime Limited, with Premium Audio Package (2021+)
  Prius Prime Advanced (2017-2018)
  Rav4 Prime XSE (2023+)
  Rav4 Prime SE (2023+)
  Rav4 Prime XSE, with Premium Audio Package (2021+)
• Volkswagen
  e-Golf (2015-2020)
  ID.4 (2021+)
• Volvo
  XC60 PHEV (2018-2021), XC90 PHEV (2016 and later), S60 PHEV (2019 and later), V60 PHEV (2020 and later)

National Grid’s off-peak window from 9:00 p.m. to 1:00 p.m. is  when demand for electricity is at its lowest, meaning that EV owners that charge off-peak are helping reduce the cost of charging and improving resiliency for the electrical grid. Additionally, when demand for electricity is lower, National Grid can utilize more carbon-free resources to provide electricity. Off-peak charging is more affordable, reliable, and green!

To login to the Charge Smart MA app, you will need to connect to your National Grid profile. If you do not have an existing National Grid profile, you will need to create one and connect it to an existing Massachusetts or Nantucket Electric Company account.  If there is an existing National Grid profile for your electric account; but you do not control it, you will need to register for access.  You can do either of these directly from the updated Charge Smart MA mobile app or on the National Grid login page.  Once you have the National Grid profile you can return to the Charge Smart MA app login screen and login. 

Once you download the Charge Smart MA app on your mobile device, we’ll ask you to connect to your electric vehicle (EV) or home charger using the username and password on your compatible EV or home charger account. This uses the same process, called OAUTH2, as you might have used to log into a website using your Facebook or Gmail account. Your EV must have telematics capability in order to actively participate.  Please see Complete Compatible Model list above.   

Read-only charging allows ev.energy and National Grid to view your vehicle’s charging. We will take a reading of your EV’s battery level then calculate how many kWh of charging are done during National Grid’s off-peak times.  Your charging is not controlled through this program.

If you've bought a new car since signing up, you can easily change your vehicle details by following the steps below.

• Open the app and navigate to the Account tab.
• Underneath "Your car", tap the "Car details" button.
• You'll see information about your vehicle. To change or update, tap "Update car"
• Tap the available options to update your make, model and trim.
• Tap "Save changes"

Your car will now be updated on our system.

We do not see or store your EV and/or home charger username and password. Once you enter your username and password, we instantly exchange them with the vehicle and/or home charger manufacturer for a secure token that allows us to be able to continue to access your account to optimize your charging throughout the program. This token is stored securely and encrypted in ev.energy’s cloud platform, hosted by Amazon Web Services.

National Grid’s partner, ev.energy, will take a reading of your EV’s battery level then calculate how many kWh of charging are done during National Grid’s off-peak times.  National Grid will then use this data to award rebates based on your charging behavior.

The off-peak rebate is paid as a fixed per-kWh rate for charging your EV in Massachusetts during the hours of 9:00 p.m. to 1:00 p.m. Monday through Friday, excluding the National holidays of: New Year’s Day, Marin Luther King’s Birthday, Washington’s Birthday, Memorial Day, Juneteenth National Independence Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. All holidays will be the nationally observed day. 

Participants are eligible to receive a reward of $0.05/kWh for EV charging during off-peak hours from June 1 to September 30 (“summer months”) and $0.03/kWh for EV charging during off-peak hours from October 1 through May 31 (“non-summer months”).

National Grid combines your charging data with that of all the other program participants and aggregates it into a set of metadata that is stored on ev.energy’s secure servers, which are hosted by Amazon Web Services.

MA EV Off-Peak Charging Program participants will receive their rebates for charging during off-peak times as a credit on their following months' electric bill.  Participants can elect to receive their rebates via PayPal by emailing ChargeSmartMA@ev.energy.

Participants are eligible to receive a reward of $0.05/kWh for EV charging during off-peak hours from June 1 to September 30 (“summer months”) and $0.03/kWh for EV charging during off-peak hours from October 1 through May 31 (“non-summer months”). The rebates are calculated for each calendar month and administered to customers on the 2^nd Friday of the following month. For example, if you earned $10.00 for charging your EV during off-peak hours during the month of January, you would see a $10.00 credit applied to your bill on the second February in Friday. If your billing cycle occurs prior to the second Friday for a given month, the rebates are then applied on the subsequent month’s bill.

Regardless of if you are connecting to the Charge Smart MA app via a home charger or your EV, providing National Grid with this information helps us accurately report your charging data in-app, as well as effectively respond to any inquiries or questions about your charging experience. However, you will only need to connect one piece of compatible hardware to participate in the program.

You are free to stop participating in the program at any time, simply disconnect your vehicle from the Charge Smart MA app and email us to confirm your withdrawal from the program at ChargeSmartMA@ev.energy.

Once you disconnect your EV, we will no longer be able to read the charging on your vehicle. Any data from previous charging sessions will be combined with other customers’ data. The aggregate data will be analyzed by National Grid to assess the benefits of the program.  You will need to re-enter your login details to reconnect to the platform.

You can enroll a maximum of two EVs or one home charger in the MA EV Off-Peak Charging Program.

The Charge Smart MA app is currently configured to officially support only one EV per account. We understand that some households may have multiple EVs and ev.energy fully intends to support more than one EV on the same account in the future. In the meantime, it is possible to connect more than one EV to your Charge Smart MA account if both vehicles are connected to the same OEM account (e.g., two Teslas connected to the same Tesla account; two Chevrolets connected to the same Chevrolet OnStar account). If you have two vehicles on separate OEM accounts, please create two separate Charge Smart MA accounts with two separate e-mail addresses. Please note that both email addresses will have to be connected with your National Grid profile (see above FAQ). As a reminder, the Massachusetts Off-Peak Rebate Program only allows two vehicles per household. 

If you need to update the National Grid account address where you charge your EV -- for example, if you are moving to another home in Massachusetts served by National Grid, you can do so in the app’s Account tab. Select Billing Account and choose the Residential Electric account where you charge your EV.