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Where can we help you today?
As conditions evolve, we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve.
To learn more, and stay updated on National Grid’s efforts, visit our dedicated page: ngrid.com/covid-19.
Please donate to the Massachusetts Good Neighbor Energy Fund and assist a family in need.
National Grid reps should always be able to verify the last 5 digits of your account number by phone and provide photo ID in person.