Contact Us
Emergency Contacts
24 hours a day, every day
Gas emergencies: Call 1-800-233-5325 or 911
Outages: Report online or call 1-800-465-1212
Call Us
Monday-Friday, 7:00am-7:00pm
1-800-233-5325
Service in English & Español.
Hearing/speech impaired customers may call 711.
FAQs
Need help switching between your electric and gas accounts? Looking for a rebate? Find the answers to common questions here.
Understand My Bill
View our new Bill Help section to see explanations of the terms, charges and different sections of our bills.
Visit or Mail Us
Search for a nearby payment or customer service center or send your payment by mail:
National Grid P.O. Box 371338 Pittsburgh, PA 15250-7338
