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Where can we help you today?

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Emergency Contacts

24 hours a day, every day

Gas emergencies:
Call 1-800-233-5325 or 911

Report online or call 1-800-465-1212

Understand My Bill

View our About Your Bill section to see explanations of the terms, charges and different sections of our bills.

Help Reading Your Bill

Need help switching between your electric and gas accounts?
Looking for a rebate?
Find the answers to common questions here.

Check FAQs
Visit or Mail Us

Search for a nearby payment or customer service center or send your payment by mail:
National Grid P.O.Box 371338, Pittsburgh, PA 15250-7338

Payment Locations

Call Us

Monday-Friday, 7:00am-7:00pm

Service in English & Español.
Hearing/speech impaired customers may call 711.

Phone Numbers

Contact Forms

Click the buttons below to request or to share important information:

Streetlight Outage

Report Energy Theft

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