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1 Important Alert(s)

Summer Safety

As the temperature increases, use these tips to beat the heat & stay safe:

  • To maximize the cooling effect of an air conditioning system, run fans to create a wind-chill effect to distribute and circulate cold air throughout a room.
  • Keep your window coverings closed to reduce the sun's heating of your home.
  • Know the signs of heat-related illness: Heavy sweating, muscle cramps, and a fast pulse are symptoms of heat-related illnesses like heat exhaustion or heat stroke.

Contact Us

Emergency Contacts

24 hours a day, every day

Gas emergencies:
Call 1-800-233-5325 or 911

Outages:
Report online or call 1-800-465-1212

Understand My Bill

View our About Your Bill section to see explanations of the terms, charges and different sections of our bills.

Help Reading Your Bill
FAQs

Need help switching between your electric and gas accounts?
Looking for a rebate?
Find the answers to common questions here.

Check FAQs
Visit or Mail Us

Search for a nearby payment or customer service center or send your payment by mail:
National Grid P.O.Box 371338, Pittsburgh, PA 15250-7338

Payment Locations
Call Us

Monday-Friday, 7:00am-7:00pm
1-800-233-5325

Service in English & Español.
Hearing/speech impaired customers may call 711.

Phone Numbers
Contact Forms

Click the buttons below to request or to share important information:

 

Streetlight Outage

Report Energy Theft

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