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Where can we help you today?

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Emergency Contacts

24 hours a day, every day

Gas emergencies: Call 1-800-233-5325 or 911 

Outages: Report online or call 1-800-465-1212 

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Monday-Friday, 7:00am-7:00pm

Service in English & Español.
Hearing/speech impaired customers may call 711.

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Need help switching between your electric and gas accounts? Looking for a rebate? Find the answers to common questions here.

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Understand My Bill

View our new Bill Help section to see explanations of the terms, charges and different sections of our bills.

Help Reading Your Bill

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Search for a nearby payment or customer service center or send your payment by mail:
National Grid P.O. Box 371338 Pittsburgh, PA 15250-7338
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