Contact Us
Emergency Contacts
24 hours a day, every day
Gas emergencies: Call 1-800-233-5325 or 911
Outages: Report online or call 1-800-465-1212
Call Us
Some call centers are experiencing longer hold times than usual. We recommend you use our website for non-emergency tasks like paying or viewing bills, viewing bills, and finding answers to common questions before calling in. You can also email customer service about your account.
FAQs
Need help switching between your electric and gas accounts? Looking for a rebate? Find the answers to common questions here.
Visit or Mail Us
Search for a nearby payment or customer service center or send your payment by mail:
National Grid P.O. Box 11735 Newark, NJ 07101-4735