Help Making Payments
We’re here with you in good circumstances and bad, including when you’re having trouble paying your bill. We offer a number of assistance programs and deferred payment options if you need them.
Budget Plan
Divide your annual energy costs into 12 balanced, monthly charges to keep the “peaks and valleys” out of your bills.
More Time to Pay
A special COVID-19 payment plan is available to residential customers. It requires as low as $0 down payment and will spread your past due amount over monthly installments.
Payment Assistance Programs
If you’re experiencing financial difficulties, we have programs to help keep your services up and running.
Forgiveness Program
Customers on income-eligible discount rates who have a substantial past due balance could qualify.
Emergency Rental Assistance Program
You may qualify for up to eighteen (18) months of rental arrears and/or future rent, as well as overdue utilities arrears up to $2,500.