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Where can we help you today?

Help Making Payments

En Español (Spanish) | 英语 (Chinese)

We’re here with you in good circumstances and bad, including when you’re having trouble paying your bill. We offer a number of assistance programs and deferred payment options if you need them.

Budget Plan

Divide your annual energy costs into 12 balanced, monthly charges to keep the “peaks and valleys” out of your bills.

Budget Plan

More Time to Pay

A special COVID-19 payment plan is available to residential customers. It requires as low as $0 down payment and will spread your past due amount over monthly installments.

More Time to Pay

Payment Assistance Programs

If you’re experiencing financial difficulties, we have programs to help keep your services up and running. 

Payment Assistance Programs

Forgiveness Program

Customers on income-eligible discount rates who have a substantial past due balance could qualify.

Forgiveness Program