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1 Important Alert(s)

System Maintenance

Online outage reporting unavailable December 5

We will be performing system maintenance on our online outage reporting system on Tuesday, December 5. During this time, reporting an outage online or via text will not be available. To report an outage, please call Customer Service at 1-800-465-1212 . Our agents are available 24 hours for electric emergencies. Thank you for your patience as we work to maintain our outage reporting system.

Report Outage: 1-800-465-1212

More Time to Pay

Everyone needs a little help sometimes. If you are unable to pay your bill on time, we offer payment extensions that can help.

 

Payment Agreement
Agreement details Based on your current account balance and account status, a down payment will be required. After making down payment, remaining balance will be split into equal monthly installments.
When is payment due? Every month when the current charges are billed.
Late payment charges Not assessed as long as you are current on your payment agreement.
Length of plan Determined by account status.
Contact Credit & Collections

1-888-211-1313

7AM - 9PM (Monday - Friday)

7AM - 5PM (Saturday)