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1 Important Alert(s)

Notice

Please note: Some of our regular services and bill payment options are temporarily unavailable though May 27 due to a billing system update. Thank you for your patience and understanding. As always, we’ll continue to respond to electric emergencies 24 hours a day. If you have an emergency, please call 1-800-465-1212.

GreenUp Energy Program

GreenUp is a program that allows you to choose to have all or part of your electricity generated from renewable resources–while keeping us as your electricity supplier. To be eligible, National Grid must be your electricity supplier and your account must be current.

To enroll, select and contact one of the GreenUp renewable energy companies listed below and give them your National Grid account number.

Once enrolled, GreenUp charges will appear as a separate line item on your regular National Grid bill. You can cancel your GreenUp enrollment anytime through your chosen provider. Once enrolled in the GreenUp program, your participation will be cancelled if you sign up with a supplier or if your account falls sixty days in arrears.

Company and Contact Wind Solar and Biomass Wind Small Hydro Total Renewables Additional Price per Kwh

Sterling Planet
Telephone: 1-877-457-7712
Website: www.sterlingplanet.com

Contact for Disclosure Label

  25% 75% 100%

$7.50 per Block

Each Block equals 250 kWh monthly

Green Energy Consumers Alliance
Telephone: 800-287-3950 x5
Website: www.greenenergyconsumers.org
Disclosure Label

Level: Green Powered 100%
  100%   100% MA "Class 1" 3.8 cents
Green Energy Consumers Alliance
Telephone: 800-287-3950 x5
Website: www.greenenergyconsumers.org
Disclosure Label

Level: Green Powered 25%
21% (changes quarterly, see disclosure label)   4% (changes quarterly, see disclosure label) 25% MA "Class 1" 2.2 cents

Please Note:

  • This information is subject to change—please contact each provider to find out their most updated product mix and price. For additional information, view GreenUp Options (pdf).
  • Disclosure Labels (also known as Energy Content Labels, Product Content Labels, and Power Content Labels) provide information about the supplier's company, such as energy sources and air emissions. This information is provided to help you make a more informed choice. The Disclosure Label: Basic Service (pdf)

Frequently Asked Questions

We are very committed to seeing the energy supply market develop so that our customers can shop for their electric power supply. Since the changes made to our electric industry in 1998, we deliver the power to your doorstep over our lines, but we no longer own power generation facilities.

As a Basic Service customer, we secure your power supply from independent power suppliers until you chose a competitive power supplier.

We want the competitive energy supply market to develop, and we want you to shop for power supply opportunities. We see GreenUp's options as another opportunity to encourage the further development of the power supply market and, in this case, renewable energy sources.

All of the GreenUp renewable energy companies are independent of us—none are affiliates of ours. We make no profit from supporting this program or the development of these renewable energy sources.

The GreenUp renewable energy effort continues our commitment to our customers and the New England environment. We have national award-winning programs that help customers reduce their energy usage, lower their home and business energy costs, and contribute to helping our environment. We are also the only electricity company in the country to receive the U.S. President's Conservation Award!

If you are a residential or small business customer (G1 rate) and you are currently receiving your power supply from us as a Basic Service customer, you can participate.

If you are not certain whether you are a Basic Service customer, look at your monthly electric bill's Supplier Services section. Log into your account or check the Supplier Services section of your bill to tell if you are a Basic Service customer.

Our Customer Service Representatives cannot advise you as to whom you should consider or select. We remain neutral on the participating GreenUp renewable energy companies and the products that they are offering.

For information on GreenUp companies and their contact information view Greenup Energy Providers above.

As a GreenUp customer, you are helping to increase the development of renewable energy sources and their contribution to the growth of the region's power supply.

Your electricity will continue to be provided to you as our Basic Service customer. We will continue to deliver safe and reliable electricity to your doorstep, send your monthly electric bill, and restore your electricity during a power outage.

It is easy to enroll! Choose the GreenUp renewable energy company and the product option that you want. Contact that company by linking directly to their website or call them directly.

For information on GreenUp companies and their contact information view Greenup Energy Providers above.

If you select a GreenUp company, you remain a Basic Service customer. Our relationship with you stays the same; we still secure your electric power supply for you until you select a competitive power supplier.

In choosing a competitive power supplier, we no longer provide your electric supply to you—your new competitive power supplier does. If you select a competitive power supplier and then for some reason you return to as us to provide your power supply to you, you return as a Basic Service customer until you choose a new competitive power supplier.

Your GreenUp product's cost is in addition to your Basic Service cost and your other normal monthly charges.

Your cost is determined by that GreenUp product price based upon all the electricity that you use for that month.

You will continue to receive one monthly bill from us. The GreenUp option that you selected will appear on your monthly bill as a separate line item.

The GreenUp company's price will be based upon the price that they provided to you.

For information on GreenUp companies and their contact information view Greenup Energy Providers above.

This information is available in the fuel source disclosure labels found on our Greenup Providers above.

These enable customers to look at the energy sources, air emissions, and information about the supplier's company in order to make a more informed choice of a power supplier.

For your home: Energy Efficiency

For your home: Payment Options