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Income Eligible Services

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Income-Based Offers

No-cost energy-saving improvements for your home.

More and more customers can use extra assistance. National Grid is here to help you manage higher energy bills with incentives for energy-saving home improvements of 100% off, based on income eligibility. The Income-Eligible Energy-Savings Program is designed to ensure you and your family benefit from a home that’s healthier, more comfortable and more affordable. It all starts with a no-cost Home Energy Assessment.

View the income-based eligibility guidelines below to see if you qualify today. Based on your income, you may also be eligible for a discounted rate on your energy bill. See if you qualify to receive a monthly bill credit.

You may be eligible if you are on a National Grid discount rate code (view the Discount Rate application to apply) or if your pre-tax household income and household size meet the guidelines listed in the chart below based on annual household income*:

Number of Household Members Income Eligible Program Enhanced Residential Program
≤ $45,392 $45,393 - $60,523
≤ $59,359 $59,360 - $79,145
≤ $73,326 $73,327 - $97,768
≤ $87,294 $87,295 - $116,392
≤ $101,261 $101,262 - $135,015
≤ $115,228 $115,229 - $153,637
7   ≤ $117,846 $117,847 - $157,128
8   ≤ $120,465 $120,466 - $160,620
9   ≤ $123,084 $123,085 - $164,112
10   ≤ $125,703 $125,704 - $167,604
11   ≤ $128,322 $128,323 - $171,109
12   ≤ $130,941 $130,942 - $174,588
13   ≤ $133,560 $133,561 - $178,080
14   ≤ $136,179 $136,180 - $181,572
15   ≤ $138,797 $138,798 - $185,063
16   ≤ $141,416 $141,417 - $188,555
17   ≤ $145,230 $145,231 - $193,640

*2023-2024 Heating Season

If you don't meet the above qualifications, we're still here to help. Visit our Home Energy Assessment page to see what you may be qualified for.

Request your no-cost Home Energy Assessment.

The first step is to schedule a no-cost Home Energy Assessment. Right now, we are offering assessments both over the phone or in person at your home: it's your choice, whichever you prefer. Here’s how it works:

Step One

Call us at 1-866-537-7267 to schedule an appointment with an Energy Specialist.

Step 2

The Energy Specialist will visit your home and perform a complete assessment of your energy use.

Step 3

They will identify areas where you can save energy and money.

Upon completion of your Home Energy Assessment, you may receive no-cost energy-saving products such as:

light bulb

LED energy-saving light bulbs

water faucet

Water-saving faucet aerators

shower head

Low-flow showerheads

Advanced power strips

Advanced power strips

Programmable or Wi-Fi thermostats

Programmable or Wi-Fi thermostats

Plus, potential no-cost upgrades installed at follow-up appointments could include:

No-cost services:

  • Additional attic, wall and basement insulation
  • Air sealing of leaks
  • Weather stripping
  • Heating systems, including the option of switching from oil or propane to efficient electric heat pumps
  • Replacement of single-pane to triple-pane windows

No-cost appliance upgrades:

  • Replacement heating system
  • Replacement refrigerator
  • Replacement freezer
  • Replacement clothes washer
  • Replacement dehumidifier
  • Replacement window air conditioning unit
  • A programmable or Wi-Fi thermostat

Schedule an assessment today.

To schedule your Home Energy Assessment, call Mass Save® at 1-866-537-7267 or contact your local Community Action Program (CAP) agency.

Find a Community Action Program

Watch our Income-Eligible Energy Savings Program Video

mass save logo

This program is designed for income-eligible Massachusetts one- to four-unit homes. If you live in a building with five or more units in which at least half of the residents meet income eligibility requirements, you may be eligible to be served by our multifamily program. Please have your landlord or condo association visit or call 1-617-348-6425.