Skip to main content Skip to main navigation
Choose a Region

Welcome to our MA Home site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

Odor Fade and Purging Operations

Why it is possible you MAY not smell gas.

In certain situations, the Mercaptan added (the sulfur or rotten egg smell) to natural gas supplies, maybe either filtered out or absorbed, leaving little to no odor in leaking or vented natural gas.  National Grid regularly conducts tests within our systems to ensure gas is delivered to customers that meet State and Federal odorization levels.  However, once it leaves our distribution system, the odor may be stripped out from the natural gas.  This phenomenon can become a safety hazard if personnel are purging new equipment or appliances into service or otherwise relying on their sense of smell to detect the presence of natural gas.

Definitions:

  • Odor Fade:  Loss of odorant so that it is no longer detectable.
  • Purging:  Removing air in a pipe and replacing it with natural gas

Some of the most common factors where odor fade may be experienced include large diameter, steel pipe with relatively low-flow conditions.   While it is possible that smaller diameters and other materials may be impacted, most situations appear to involve larger commercial/industrial applications. 

What might cause the smell to fade?

There are many factors that could impact gas odor. 

  • Some people may not be able to detect odorant because they have a diminished sense of smell (either permanent or temporary).
  • Odor fatigue could occur when exposed to natural gas odor for an extended period of time.
  • It could be masked by other strong odors in the area.
  • Large diameter new pipe (more pronounced in steel pipe).
  • Gas pressure, flow or lack of flow conditions
  • Oxidation
  • Absorption
  • Moisture, rust or other contaminants in the piping system
  • Piping configuration downstream of the meter

Could Odor fade impact outside gas leaks?

  • Yes – soil or concrete could absorb odorant reducing the intensity.
  • DO NOT RELY on Sense of Smell alone to detect natural gas.

What should you do if you suspect an odor fade condition?

Notify National Grid if you suspect an odor fade condition.  _ Gas leak emergency - Call us at 1-800-233-5325 or 911 24 hours a day, 7 days a week. Hearing & Speech Impaired: Dial 711.  You can also call 911 who will contact your local fire department. They will, in turn, notify us to respond and investigate.

Odor Fade Considerations for Designers, Contractors, Builders

What can you do to help prevent odor fade?

  • Design piping systems for expected flow rate, try to avoid upsizing.
  • Design piping systems in a loop that minimizes dead ends to keep gas flowing.

General Precautions:

  • Always use gas detection equipment (combustible gas indicators) when purging or if natural gas may be leaking or venting.
  • Do not purge natural gas into a confined space, vent it to the outdoors.
  • When purging, make sure area is well ventilated.
  • DO NOT RELY on Sense of Smell alone to detect natural gas.
  • Follow local plumbing, mechanical or fuel gas codes during purging operations.
  • Follow manufacturer’s instructions when installing appliances or other gas equipment
  • Purging operations should only be done be licensed qualified professionals.

What should you do if you suspect an odor fade condition? 

  • Consider shutting off the impacted piping.
  • Notify National Grid if you suspect an odor fade condition.  _ Gas leak emergency - Call us at 1-800-233-5325 or 911 24 hours a day, 7 days a week. Hearing & Speech Impaired: Dial 711.  You can also call 911 who will contact your local fire department. They will in turn notify us to respond and investigate.