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Where can we help you today?

1 Important Alert(s)

Storm Alert

11:00 p.m. Update: National Grid has restored service to 95% of customers that were impacted by this week’s storm across upstate New York. The company deployed nearly 3,400 line, tree, public safety and damage assessment specialists beginning Sunday to remove broken tree limbs and uprooted trees, and repair downed lines, broken poles, and other infrastructure damaged by the storm. Our crews will continue their work until every customer has had their electric service restored. National Grid reminds you to never touch downed power lines; always assume they are carrying live electricity.

Metering

Whether digital or dial, learning how your meter works can help you better understand your overall energy usage.

How to Read Your Meter

Wondering what all those dials mean? Reading gas and electric meters is easier than you might think.

How to Read Your Meter
Automated Meter Reading

Say goodbye to estimated bills! We no longer need access to your property for accurate readings.

Automated Meter Reading