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Welcome to our Upstate NY Business site.

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Where can we help you today?

1 Important Alert(s)

Storm Alert

11pm Update: Our field force of more than 3,200 highly skilled workers has restored service to 90 percent of customers affected by the damaging storm that impacted the region beginning Wednesday. Crews will continue to work around the clock in difficult weather conditions to restore service to those who remain without power. Restoration challenges include replacing more than 200 broken utility poles. It can take a single crew four- to six-hours to replace each pole. Please take caution around downed power lines; always assume they are carrying live electricity and report their location by calling us at 1-800-867-5222 or by calling 911.

Meters and Rates

Use the resources below to see how we measure your energy usage and calculate your bills. This allows you to make sure you're being billed on the correct rate.

Metering

Information on meter reading, automatic and demand metering, and upgrades. 

Metering
Service Rates

Review our delivery rate descriptions and pricing schedules for business customers.

Service Rates
Supply Costs

Learn how we supply your energy, understand the pricing options you may choose, and learn about your Energy Choice options.

Supply Costs
Tariff Provisions

National Grid’s tariff provisions for how we provide and bill for service.

Tariff Provisions
Rate Statements

You can find the monthly rate statements applicable to the service classifications in our tariffs.

Rate Statements
Tax Exemptions

Upload your tax exemption certificates to the Avalara CertCapture tax certificate manager.

Tax Exemptions