Skip to main content Skip to main navigation
Choose a Region

Welcome to our Upstate NY Business site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

Outage Alerts

Receive personalized real-time outage information

Cell Phone with Storm AlertSign up to receive alerts via text, phone call or email when your power goes out.  We’ll notify you when we detect an outage on your property, have restoration estimates and updates, or have restored power to your address.

  • For email or phone alerts: Login to your account and update your preferences. If you don't have an online account, register here.

  • Or Text REG to 64743* to get text alerts (have your 10-digit account number ready)

After you sign up, you’ll receive:


Alerts when there’s an outage on your property

Restoration estimates and updates

Notifications when power is restored

Once registered, you can text—

OUT to 64743 to Report an Outage.

STAT to 64743 to check your Restoration Status

*Message and data rates may apply. Text STOP to cancel.

 

Manage your alerts


Once enrolled, sign into your account to manage your outage alerts.