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1 Important Alert(s)

Storm Alert

11:00 a.m. Update: National Grid’s field force of more than 3,300 line, tree and public safety specialists worked around the clock yesterday and will continue to do so on Tuesday to restore power outages caused by the storm that brought down trees and poles. And while service has been restored to more than 70,800 of the 112,300-plus customers affected by the storm, our work continues until every customer has had their service restored. National Grid reminds you to prepare for power interruptions by charging your mobile devices and to never touch downed power lines; always assume they are carrying live electricity.

Storm Safety

We are here to help you weather any storm. We work before, during, and after a storm to maintain service and ensure your safety. Please do all you can to protect yourself and your loved ones as well. 

How to Report Outages: Report online, text OUT to 64743, or call us at 1-800-867-5222.

*If you are not already enrolled in text messaging, text REG to 64743 to register first (you’ll need to have your 10-digit account number).

Preparing for Storms

Protect yourself and prevent property damage by preparing for storms in advance

Preparing for Storms
Flooding

If your property has flooded, contact a plumbing or heating contractor to make sure your appliances are safe to operate.

Flooded Equipment
Hurricane Tips

Stay safe, stay prepared for hurricanes.

Hurricane Tips