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Welcome to our Upstate NY Home site.

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Where can we help you today?

1 Important Alert(s)

Storm Alert

7:00PM Update: As high winds and heavy, wet snow continue to impact Upstate New York, National Grid crews are responding to power outages caused by downed limbs, trees, and poles. Our crews will continue to work around the clock responding to additional outages. Forecasts continue to call for high winds, cold temperatures, and potential heavy, wet snow in regions across Upstate New York. Prepare for power interruptions by charging your mobile devices. Also, never touch downed power lines; always assume they are carrying live electricity.

Managing Bill Variations

Your bill doesn’t have to change with the seasons. Take advantage of our programs and solutions to save energy, money, and time.  

When the weather is colder or hotter than normal, more energy is needed to keep homes comfortable. We can help you plan for increased costs and minimize them when possible.

Control Your Bill

The Budget Plan

Spread your annual energy costs across 12 balanced, monthly charges.

The Budget Plan
Energy Saving Programs

Save on some of your biggest energy costs with energy saving programs and solutions.

Energy Saving Programs
Energy Saving Tips

Tips to help you lower costs year round. 

Energy Saving Tips
Help Making Payments

We have programs to help keep your services up and running during difficult times.

Help Making Payments
More Time to Pay

Overdue bills? You may qualify for a deferred payment plan.

More Time to Pay