Skip to main content Skip to main navigation
Choose a Region

Welcome to our Upstate NY Home site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

1 Important Alert(s)

Notice

Over the extended Memorial Day weekend, from May 22 through May 27, some of our regular services and bill payment options will be temporarily unavailable due to a system update.  As always, we’ll continue to respond to gas and electric emergencies 24 hours a day. Thank you for your patience and understanding.

Gas Heating & Water Heating

Thank you for your interest in National Grid’s energy efficiency programs.  

We’re evolving our New York energy efficiency programs to further support the state’s clean energy goals. At this time, the Upstate New York Residential Gas Heating program is paused and not accepting rebate applications. Equipment installation that happens before a new program application is available will not be eligible for rebates. Please check back periodically for updates if and when the program will reopen in 2024.  

Explore more ways to save with discounted prices on select energy-saving products at a Home Depot or Lowe's store near you.

Get in-store* discounted prices on select equipment, including faucet aerators, pipe insulation and batt insulation at a Home Depot near you.

See Participating Locations

Get in-store* discounted prices on select equipment, including pipe and batt insulation, kitchen faucets, faucet aerators, and showerheads at a Lowe’s near you.

See Participating Locations

Check your equipment’s average life span to see if it may be overdue for an upgrade:

Use this chart to see if you should upgrade your water heater, furnace, or boiler to a high-efficiency model.

Type of Equipment Average Effective Unit Life Span (Years)
Combination Boiler-Furnace 20
Furnace (Gas) 22
Hot Water Boiler 35