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Welcome to our Upstate NY Home site.

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Where can we help you today?

Explore programs and services to help manage your energy bill. 

The arrival of crisp, fall air means that winter will be here before you know it. We want to help you prepare for the colder months ahead. Whether you’re looking to reduce energy use or ways to manage your monthly bills, we have programs and services that can help.
 

heart in two hands

Help for those affected by the federal government shutdown

If you're a federal employee, contractor, or active military affected by the shutdown and concerned about your energy bill, we're here to help. We can temporarily place your account on hold, regardless of your current status or payment agreements. To get started, complete our self-attestation form or call us at 1-800-642-4272 for assistance.

 

Explore Ways to Save Energy

We offer rebates and incentives to help you save energy and money while keeping your home comfortable.

High-efficiency gas heating equipment

In-store energy-saving products

Reduce energy use during peak times

Find more energy-saving programs

Discover Clean Energy Options

Make your home more sustainable with clean energy solutions or alternatives.

Heat pumps: all-in-one heating and cooling

Electric vehicle home charging

Community and rooftop solar

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If you need extra support, we have Payment Assistance Programs that can help—even if you've never qualified before.

Connect with a Consumer Advocate

Help making payments

Payment plans

Financial Assistance Programs & Protections

Customer Assistance Events

We offer programs and incentives to make your business more energy-efficient and comfortable. Discover our incentives and energy-efficiency programs that help lower energy use and increase savings.