Financial Assistance Information and Applications
If you need extra support, we have Grants and Payment Assistance Programs that can help—even if you've never qualified before. Our Consumer Advocacy Team is also available for support and guidance. For assistance, please call 1-800-642-4272 or email ConsumerAdvocatesUNY@nationalgrid.com to connect with your local Consumer Advocate.
Hope & Warmth Energy Fund
Emergency financial assistance for customers with an income above the HEAP eligibility guidelines.
Hearts Fighting Hunger
One-time emergency food assistance is available for eligible National Grid New York heating customers.
Fuel Assistance/Home Energy Assistance Program
This federal grant program helps income-eligible New York residents pay their energy bills.
Assistance for past-due bills may be available if your utilities are at risk for disconnection.
Care & Share
One-time financial assistance for customers who meet the HEAP eligibility guidelines.