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1 Important Alert(s)

Storm Alert

7:00 a.m. Update: We have deployed nearly 3,300 line, tree, and public safety specialists to assess damage, clean up debris and restore power to customers caused by a multi-day windstorm affecting Upstate New York. Many areas of Upstate New York have been impacted by wind gusts exceeding 70 mph, resulting in fallen trees, snapped tree limbs, broken utility poles, and downed power lines. Use extreme caution near downed power lines and wires; always assume that they are carrying live electricity. 

Press Release Report an Outage Downed Power Line Safety

Care & Share

Now open! This National Grid program administered by HeartShare Human Services of NY helps qualified households meet their home heating needs. The program typically opens in February. To qualify for a $500 grant, you must be a National Grid customer whose household meets the income guidelines of the Home Energy Assistance Program (HEAP).

Customers may apply once per year when they have exhausted all HEAP assistance. For more information on how to apply, call 1-855-852-2736 or visit the HeartShare Human Services of NY website.

Additional Resources

HeartShare Human Services of New York