We will be performing system maintenance on our online outage reporting system on Tuesday, December 5. During this time, reporting an outage online or via text will not be available. To report an outage, please call Customer Service at 1-800-867-5222. Our agents are available 24 hours for electric emergencies. Thank you for your patience as we work to maintain our outage reporting system.
If you are income-eligible, Emergency Temporary Assistance may be available from New York state, through local departments of social services. Payment of past-due bills may be available if your utilities are shut off or are about to be shut off, or you have a 72-hour disconnect notice.
For more information:
