Energy Affordability Program

National Grid’s Energy Affordability Program (EAP) provides income-eligible customers with a monthly bill credit.

Income-eligible customers may qualify for a discount on their utility service. Customers that receive a HEAP payment posted to their National Grid account are automatically enrolled. To be eligible, you must be a National Grid customer and already enrolled in an eligible benefit program or the Home Energy Assistance Program (HEAP). To see if you are eligible and apply, you can either fill out the Energy Affordability Program online application form or print and return the completed application form (PDF).

Customers that receive HEAP are automatically enrolled in EAP. These bill credits continue for 14 months from the first time HEAP is applied to your account.

If you received a HEAP payment in the current HEAP season that went to another utility or fuel vendor (oil, wood, propane, etc.) other than National Grid, you will need to either fill out the online application form or print and return the completed application form (PDF).

If your account is removed from the Energy Affordability Program, you will need to reapply for HEAP if you are still income-eligible.

Effective September 1, 2021

Qualifying Programs

• Home Energy Assistance Program (HEAP)
• Lifeline Telephone Service Program (Lifeline)
• Supplemental Nutrition Assistance Program (SNAP) 
• Medicaid
• Veterans Disability or Survivors Pension
• Supplemental Security Income (SSI)
• Federal Public Housing Assistance
• Child Health Plus
• Bureau of Indian Affairs General Assistance (if living on tribal lands)
• Head Start (if living on tribal lands)
• Tribal TANF (if living on tribal lands)
• Food Distribution Program on Indian Reservations (if living on tribal lands)
• Utility Guarantee/Direct Vendor programs
• Temporary Assistance for Needy Families (TANF)
• Safety Net Assistance