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1 Important Alert(s)

Summer Safety

As the temperature increases, use these tips to beat the heat & stay safe:

  • To maximize the cooling effect of an air conditioning system, run fans to create a wind-chill effect to distribute and circulate cold air throughout a room.
  • Keep your window coverings closed to reduce the sun's heating of your home.
  • Know the signs of heat-related illness: Heavy sweating, muscle cramps, and a fast pulse are symptoms of heat-related illnesses like heat exhaustion or heat stroke.

Learn more energy efficiency tips & how to stay safe this summer here.

Press Release

Shared Meter Investigation Request

If you are a residential New York tenant and suspect you are being billed on a shared meter, you may use this form to submit your concerns to us or you may call our Shared Metering Unit at 1-800-896-1910.









Please enter a valid value in the format of 999-999-9999



Please enter a valid value in the format of 999-999-9999



*We consider whoever you entered a lease with, or you pay your monthly rent to as your “landlord”. Please be aware that we must notify your landlord of our intent to investigate.