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Welcome to our Upstate NY Business site.

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1 Important Alert(s)

Alert

The US Postal service is reporting significant delays in shipping mail to all of New York State. Please note that you can view or pay your National Grid bill 24/7 by signing into your account. In addition, our Paperless Billing program offers the faster and environmentally greener convenience of email bill delivery. Consider enrolling today.

Sign in or Register for Your Account Go Paperless

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Emergency Contacts

24 hours a day, every day

Outages: Report online or call 1-800-867-5222 

Gas emergencies: Call 1-800-892-2345 or 911 

Call Us

Monday-Friday, 7:00am-7:00pm
1-800-642-4272

Service in English & Español. Hearing/speech impaired customers may call 711.
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FAQs

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Manage Energy Supplier

Use this form to block your account from being enrolled without consent or to cancel service with your current Energy Supplier Company.

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Visit or Mail Us

Find a nearby payment or customer service center or send your payment by mail:
National Grid P.O. Box 371376 Pittsburgh, PA 15250-7376
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