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Where can we help you today?

1 Important Alert(s)


We have restored service to all customers impacted by the historic series of tornadoes and microbursts that tore through the region this week, causing extensive damage to our communities and the energy grid. We thank our customers for their patience and support, and we are grateful for the local officials, first responders, and emergency personnel who helped facilitate the cleanup and restoration. Customers who experienced a power outage lasting more than 72 consecutive hours due to this storm may be eligible for food and/or prescription medicine spoilage reimbursement. Click here to learn more.

Contact Us

Emergency Contacts

24 hours a day, every day

Gas emergencies:
Call 1-800-892-2345 or 911

Report online or call 1-800-867-5222

Understand My Bill

View our Bill Help section to see explanations of the terms, charges and different sections of our bills.

Help Reading Your Bill

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Find the answers to common questions here.

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Visit or Mail Us

Search for a nearby payment or customer service center or send your payment by mail:
National Grid P.O.Box 371376 Pittsburgh, PA 15250-7376

Payment Locations

Call Us

Monday-Friday, 8am to 5pm

Service in English & Español.
Hearing/speech impaired customers may call 711.

Phone Numbers

Contact Forms

Click the buttons below to request or to share important information:

Streetlight Outage

Report Energy Theft

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