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1 Important Alert(s)

Storm Alert

12:00pm Update
We are closely monitoring the weather in western New York today, which calls for potential scattered severe thunderstorms, accompanied by strong winds and heavy rain. We are prepared in the event the storm does damage to our networks and we want to ensure you are prepared, too. We recommend keeping flashlights and extra batteries at home and keeping mobile devices fully charged so you can stay connected in the event of an outage.

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Emergency Contacts

24 hours a day, every day

Outages: Report online or call 1-800-867-5222 

Gas emergencies: Call 1-800-892-2345 or 911 

Call Us

Monday-Friday, 7:00am-7:00pm
1-800-642-4272 

Service in English & Español. Hearing/speech impaired customers may call 711.
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Manage Energy Supplier

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Find a nearby payment or customer service center or send your payment by mail:
National Grid P.O. Box 11742 Newark, NJ 07101-4742
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