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Reach your sustainability goals with
high-efficiency heating & cooling.

Customer Success | Benefits | Financial Incentives

It’s the perfect time to upgrade to high-efficiency heat pumps. The business world is trending toward a more sustainable future. Heat pumps are an energy-efficient, all-in-one solution for heating and cooling. Heat pump systems often require a smaller footprint and can be installed with or without ductwork. With a wide variety of choices, there’s a heat pump system that works for commercial and municipal buildings of almost any size including offices, schools, libraries, hotels, restaurants and more.

Measurable results for our business customers

See how our customers are taking advantage of generous rebates and getting a head start on a sustainable future by upgrading their HVAC systems to heat pumps.

How a local martial arts studio used heat pumps to create a more modern space.

Heat pumps helped a Nantucket TV station reflect the values of the island community.

Helping a sustainability-focused organization make good on their mission.

How a family-run business used heat pumps to create a more comfortable atmosphere for their employees. And the partnership that got them there.

Six key benefits to heat pumps:

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Energy Efficiency

Heat Pumps are an energy-efficient alternative to traditional HVAC solutions like furnaces and air conditioners. They don’t use fossil fuels and can be three to four times more efficient than furnaces and help you lower your overall energy usage.


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All-in-one Solution

Heat pumps are an all-in-one solution for both heating and cooling. They work to keep things warm during cooler months, and cool during warmer months. Buildings use one system, rather than multiple, to maintain comfortable indoor climates year-round. As a result, heat pump solutions can potentially reduce your overall system footprint.  


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Clean Solution

As more companies focus on reducing carbon emissions, it’s important to look for cleaner, more sustainable solutions. Since they don’t use fossil fuels as an input, high-efficiency heat pumps offer cleaner heating and cooling and emit fewer greenhouse gases than legacy HVAC systems.


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There are often both ducted and non-ducted options available. This means you may be able to install heat pumps while using existing ductwork—saving your time and resources on your installation. There are several different solutions available, so you can choose the heat pump technology that works best for your business.


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For everyday operations, heat pumps provide a comfortable environment by heating and cooling individual spaces or whole buildings. Zone control allows for greater control and more uniform temperature distribution.


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Many heat pumps can improve indoor air quality with built-in HEPA filtration systems that remove pollen, dust, and other allergens. And because heat pumps are emissions-free and require no fuel storage, they are a cleaner, simpler solution year-round.


Financial Incentives for Prescriptive Projects

National Grid, along with the other Sponsors of Mass Save, are making the purchase and installation of energy-efficient heat pumps affordable for Massachusetts businesses. Rebates are offered based on equipment capacity (tonnage) to commercial customers who install heat pumps to supplement or replace a pre-existing oil, propane, natural gas, or electric resistance heating system.

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  1. For units up to 150 tons based on AHRI-rated cooling capacity divided by 12,000 btu per hour. 
  2. Equipment must meet minimum efficiency/performance criteria – please visit for a list of eligible equipment. 
  3. Incentives for Weatherization (e.g., insulation, air sealing, duct insulation/sealing, etc.) are available in addition to the heat pump incentives. Building weatherization helps ensure the heat pump system is sized properly and operating more efficiently. Visit to learn more about the available weatherization incentives.
  4. Air-to-Water units are not eligible for prescriptive incentives. Custom incentives may be available. Call 1-833-690-1284 to learn more.
  5. New construction projects may also be eligible for heat pump incentives. Contact us at 1-833-690-1284 to discuss further. 


Financial Incentives for Water Heating

Heat pump water heaters are a highly efficient way to heat water, using electricity to pull heat from the surrounding air and transferring it to the water enclosed in the tank.

Instant incentives are available for qualifying high efficiency heat pump water heater equipment. Work with your contractor to determine water heating needs for your business and purchase an eligible model at a participating equipment distributor. The incentive will be automatically applied at the point of purchase and noted on the invoice. Find your local participating distributors.

Commercial Electric Heat Pump Water Incentives

Size Required Efficiency Instant Incentive ($/Unit)
<= 80 Gallons UEF >= 3.2 $1,000
80-120 Gallons COP >= 3.6 $2,200