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Where can we help you today?

1 Important Alert(s)

Storm Alert

National Grid crews are deployed and assisting with damage and restoration efforts where conditions have been deemed safe. Our first priority is responding to emergencies, opening roads and restoring critical locations, such as hospitals and nursing homes. As always, safety is our biggest priority. Please remember to never touch downed power lines and always assume they are carrying live electricity. Downed lines should be reported at 1-800-465-1212 or by calling 911.

Outage Central

We are here to help you weather any storm. We work before, during, and after a storm to maintain service and ensure your safety. Please do all you can to protect yourself and your loved ones as well.

Report the Outage

If you lose power, call 1-800-465-1212 or report it here.

Go to: Report or Check an Outage

Outage Alerts

Sign up to get outage alerts.

Outage Alerts

Outage Map

Is your power out? See outages in your area and find updates here.

Outage Map

Stay Connected

Whether social media, email, phone or text, find out how to stay connected with us during storms.

Stay Connected

Storm Safety

Protect yourself and prevent property damage by preparing for storms in advance and using caution even after restorations have begun.

Storm Safety

Service Restoration Process

Learn the steps we take to restore power and follow our progress during largescale outages. 

Our Restoration Process

Life Sustaining Equipment

If you rely on electrically operated life-sustaining medical devices, let us know.

Life Sustaining Equipment

Outage FAQs

Here are some questions our customers often ask us.

Outage FAQs