Skip to main content Skip to main navigation
Choose a Region

Welcome to our NY Business site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

2 Important Alert(s)

Alert

Please note: The latest versions of Google Chrome (Version 93.0.4577.63) and Microsoft Edge (14.0 and above) do not work correctly with our current website. Our team is working on resolving this issue, however, you may experience an error trying to sign in, sign out, and/or accessing your online account. We apologize for this inconvenience. 
We recommend using the following browsers: Internet Explorer (version 11), Firefox (version 92.0) or Mozilla (version 91.0.2).  

Alert

The US Postal service is reporting significant delays in shipping mail to all of New York State. Please note that you can view or pay your National Grid bill 24/7 by signing into your account. In addition, our Paperless Billing program offers the faster and environmentally greener convenience of email bill delivery. Consider enrolling today.

Demand Response Program

Natural Gas Demand Response Program for Firm Customers

Employees in hard hats

Let’s work together to lower energy demand.

During the winter months, demand for natural gas is at its highest between the hours of 4 a.m. to 10 a.m., and from 5 p.m. to 9 p.m. That’s when homes and businesses are turning up the thermostat, and production is at its highest. Lowering the demand for energy during these periods allows us to better manage our system for all customers, and reduces the need for costly infrastructure upgrades while keeping everyone’s carbon footprint in check.

 Become a program participant and earn incentives.

 The first step is to determine which is right for your business—Daily or Hourly. Your incentive amount will be based on the amount of reduction you can offer within your plan.

  • For Daily options, customers must be able to reduce gas consumption by shutting off non-heating gas equipment or switching to a backup, non-gas heating fuel source. Customers who can only shift gas loads to a different time period within the same day, and do not have a backup fuel system, are encouraged to participate in the Hourly option.
  • Participants are requested to curb their natural gas usage when the temperature is expected to be 10 degrees or lower.
  • Events may be called between November 1, 2021 and March 31, 2022.
  • Following the program period, eligible customers can receive an incentive for participation, even if events are not called.

 

Ready to get started?

Email Us  Call 800-787-1706*

 

* Please select option #4 (Commercial Gas Energy Efficiency Program Information) and leave your contact information: name/organization, phone #, email address. We will get back to you shortly.

 

See Terms and Conditions