Skip to main content Skip to main navigation
Choose a Region

Welcome to our NY Home site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

Basic Bill

How to Read Your Bill

Every National Grid bill gives a breakdown of exactly what you are being charged. Review this sample bill and compare it to your own.

Page 1 | Backer

Basic Bill This is the potential date that your meter will be read. The day when your meter is read marks the end of a billing period and the beginning of a new billing period. A billing period typically ranges from 27 to 33 calendar days.Your account number is unique to your premise. If you are a National Grid customer with multiple premises, each premise has its own unique account number. Treat your account number as confidential information.This section summarizes all the charges that make up your "Amount Due".If you have any unpaid charges, it will be added to your new balance - which will be reflected in this section of your bill.This section shares important information about your account, e.g. payment received, budget plan amount recalculations etc. Click here to view your account and enable notifications.The number of days within your service period can affect your current charge. Also, the weather/temperature can affect your bill amount. Watch this video to see how.This is the total quantity of gas you used within the billing period. CCF = Cubic FeetWe take quantity of gas used between your previous meter reading and current meter reading. Then, we multiply that quantity by 1.0400 - which will give us the amount of gas therms used. The "Therms" tells us how much heat was required at your premise. The higher your therms, the higher your bill.This section gives a detailed breakdown of your "Delivery" and your "Supply" charges. To understand how Delivery and Supply works, view our video.

Page 1 | Backer