Help Reading Your Bill
What type of bill do you have?
If you can't find the type of bill below, please use the basic bill as a guideline for how to read your bill.
I have a basic bill.
Choose this bill if you receive our standard bills, or if you don't see your bill type.
I have a balanced bill.
Choose this bill if you're currently enrolled in our Balanced Billing program.
I have an agreement bill.
Choose this bill if you currently have a payment agreement in place.
I have an energy supplier.
Choose this bill if you currently have a preferred energy supplier set up with National Grid.
Bill Related FAQs
Common questions and answers to your real-life calls, as well as explanations of gas and electric terms.