We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs. Note: If you've told us more than once your browser could be blocking cookies.
Click to learn more about cookies
Over the Memorial Day weekend, from May 22 through May 27, some of our regular services and bill payment options will be temporarily unavailable due to a system update. As always, we’ll continue to respond to gas and electric emergencies 24 hours a day. Thank you for your patience and understanding.
Billing period refers to the service dates between meter reads. In other words, the day when your meter was read marks the end of a billing period and the beginning of a new billing period. A billing period typically ranges from 27 to 33 calendar days.Your account number is unique to your premise. If you are a National Grid customer with multiple premises, each premise has its own unique account number. Treat your account number as confidential information.The number of days within your service period can affect your current charge. Also, the weather/temperature can affect your bill amount. Watch this video to see how.This section summarizes all the charges that make up your "Amount Due".We take quantity of gas used between your previous meter reading and current meter reading. Then, we multiply that quantity by 1.0400 - which will give us the amount of gas therms used. The "Therms" tells us how much heat was required at your premise. The higher your therms, the higher your bill.This is the total dollar amount consumed within the billing period. This does NOT include any unpaid bill(s). If you have any unpaid charges, the number reflected here typically lower than the Amount Due. The dollar($) reflected at the top of your bill is what you pay.
