11:00 p.m. Update: National Grid has restored service to 95% of customers that were impacted by this week’s storm across upstate New York. The company deployed nearly 3,400 line, tree, public safety and damage assessment specialists beginning Sunday to remove broken tree limbs and uprooted trees, and repair downed lines, broken poles, and other infrastructure damaged by the storm. Our crews will continue their work until every customer has had their electric service restored. National Grid reminds you to never touch downed power lines; always assume they are carrying live electricity.