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1 Important Alert(s)

Storm Alert

7:00 a.m. Update: Our crews have restored power to more than 44,000 of the 53,500 customers affected by a windstorm packing gusts exceeding 70 mph in some locations. The latest weather forecasts project another round of strong wind that will continue through Tuesday afternoon, with the potential for measurable snowfall that could cause some customers who were previously restored to lose power again. Use extreme caution near downed power lines and wires; always assume that they are carrying live electricity. 

Cancel your smart meter opt-out

We are pleased to have you join the millions of customers who are making smart energy choices. Kindly fill out this form to cancel your opt-out intent and have a smart meter installed soon.

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Please enter a valid value in the format of 999-999-9999.

Smart meters incorporate proven, sophisticated technology which will improve service and reliability, while also giving you more control over your energy usage, faster, near real-time energy readings. Smart meters are part of our ongoing commitment to empower our customers while working to build a more reliable, robust, and climate-friendly energy grid for the future.


When you cancel your opt-out intent, your new smart meter will provide you with the following benefits:

  • Monitor your household energy use to make energy efficiency decisions, for example: what to turn on and off (and when), what to replace or upgrade, and much more
  • Receive usage alerts to help you manage your budget
  • Get individualized energy saving tips
  • Integrate smart thermostats and other smart devices, if desired

Note: We will be installing smart meters over the next several months.