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Frequently Asked Questions

Regulator stations control the pressure within our infrastructure network. Our Control Center continuously monitors flow rates and pressures at various points in our system to optimize efficiency. The operators ensure that gas reaches each customer with sufficient flow rate and pressure to fuel equipment and appliances. They also ensure that the pressures stay below the maximum pressure for each segment of the system.

This work will consist of excavation, station upgrades, installation of associated infrastructure components and restoration of the affected areas.

Construction is expected to begin in April 2023.  Under our current schedule, we anticipate completing this project the December 2023 or sooner.

We are making investments to upgrade the infrastructure system in your neighborhood to ensure customers receive safe and reliable energy service. This project will build a more reliable local natural gas system by reinforcing local underground infrastructure.

Yes. Our top priority is the safety of our customers, the general public, our employees and contractors. The professional construction firms we work with also place safety as their top priority.

No. This work will be managed so that service interruption will not be an issue.

Traffic will be impacted during construction in the work area. That said, our team working with the NYPD to develop a Traffic Management Plan that will ensure the safety of the streets on which our work will take place and our work sites and mitigate traffic issues to the greatest extent feasible.

No. As this project will reinforce the existing local infrastructure system, the vast majority of work will take place within established utility corridors.

While our contractors will make efforts to keep disturbance to a minimum, there will undoubtedly be noise associated with this project. Most of that noise will occur while excavation is underway as contractors use heavy equipment to trench ahead of pipe stringing and installation.

Please call our local outreach phone line 929-322-0143 and speak with a member of our outreach team or email Box.brooklyn@nationalgrid.com to speak with a member of our outreach team.