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Frequently Asked Questions

2023

The project is scheduled to begin in May 2023 and finish in July 2023.

Construction will be within the grass easement on the south side of Dutch Broadway, near the intersection of Ridge Road.

This work will involve the decommission and demolition of the existing regulator station. Construction of the new regulator station on Ridge Road has been completed. This is the final stage of this project.

We feel it’s important to upgrade our local energy distribution system whenever possible. We want to make sure our Elmont customers continue to receive safe and reliable energy service, especially during the heating season.

Yes. Safety is our top priority. That includes the safety of our customers, the general public, and our employees and contractors. The professional construction firms we work with also place safety as their top priority.

No. This work will be managed so that our service will not be interrupted at all.

There will be minor traffic impacts to Dutch Broadway during work hours. The righthand lane of Dutch Broadway will be closed for approximately 120 feet on either side of Ridge Road.

No.  Most of the work will take place within established utility corridors.

While our contractors will make efforts to keep disturbance to a minimum, there will be noise associated with this project. Most of that noise will occur while excavation is underway as contractors use heavy equipment and sounds from trucks backing up or idling.

Please call our hotline (631-213-2009) or email us at Box.liprojects@nationalgrid.com to speak with the outreach team. We also have a dedicated project webpage—ngrid.com/nl25—featuring construction updates with information regarding work locations and timelines.

2022

The project is scheduled to start in May 2022 through August 2022. Updated construction schedule will be posted online. Check back weekly for news and updates.

In the roadway area and the sidewalk of Ridge Road and Dutch Broadway, Elmont NY.

The work involves new underground vault, equipment, vent poles, telemetry cabinets and pipe support to the regulator station.

National Grid is making investments to reinforce the local distribution system in your neighborhood to ensure customers receive safe and reliable energy service. This project will build a more reliable local natural energy system by reinforcing local underground infrastructure.

Yes. National Grid’s top priority is the safety of its customers, the general public, and its employees and contractors. The professional construction firms we work with also place safety as their top priority.

No. This work will be managed so that service interruption will not be an issue.

Construction is set to start in May 2022 and will continue through August 2022. Restoration of the area will occur in late August 2022/ early September 2022. The Station will be in operation in the Fall 2022.

Traffic will be impacted during construction along the project route. Our team is working with the town to ensure the safety of the streets on which our work will take place and mitigate traffic issues to the greatest extent feasible. We will implement a traffic plan that includes a safe walkway for students to go to school, one lane, and one-way traffic on Ridge Road going northbound and westbound on Leighton Road. Detour signs will be posted near streets and a traffic flagger will be on-site during construction hours.

No. As this project will reinforce the existing local distribution system, most of the work will take place within established utility corridors.

While our contractors will make efforts to keep disturbance to a minimum, there will be noise associated with this project. Most of that noise will occur while excavation is underway as contractors use heavy equipment to trench ahead of the work.

Please call our line (631-755-5338) or email Box.liprojects@nationalgrid.com to speak with a member of our outreach team. We also have a “news and update” session on this webpage —featuring regular construction updates with information regarding work locations and timelines.