Tiered Discount Rates
The MA Electric Tiered Discount Rate assists income eligible customers with managing home energy bills by providing a monthly bill discount. The new tiered discounts range from 32%-71%, depending on your income and household size. To be eligible for a discounted rate on energy service, you must be a National Grid customer and receive benefits from a qualifying program or a grant from the Low Income Home Energy Assistance Program (LIHEAP).
To enroll in a Tier 1 Discount Rate:
Fill out our online application or Call 1-800-322-3223
To see if you qualify for a larger discount (Tier 2-5), you will need to apply for a LIHEAP grant through a CAP Agency. The agency will verify income and household size and assign you to the appropriate tier. This information will be shared with National Grid and automatically applied to your account. You can apply for LIHEAP online at https://toapply.org/MassLIHEAP or find your local CAP Agency on the MASSCAP website.
View income eligibility and benefit levels chart
Tiered Discount Rates
| TIER | Discount |
|---|---|
| 1 | 32% |
| 2 | 43% |
| 3 | 57% |
| 4 | 64% |
| 5 | 71% |
List of Eligible Benefit Programs
- Commonwealth Care Plan Types 1, 2 or 3A*
- Emergency Aid to Elders, Disabled, and Children (EAEDC)*
- Fuel Assistance/Home Energy Assistance Program (HEAP)*
- Food Stamps (SNAP)*
- Health Safety Net Plan - Primary or Secondary (Not Partial)*
- Head Start*
- MassHealth - Basic or Standard (Medicaid)*
- National School Lunch Program*
- Public Housing*
- School Breakfast Program*
- Supplemental Security Income (SSI)*
- Transitional Aid to Families with Dependent Children (TAFDC)*
- Veterans’ Service Benefits* (Chapter 115)
- Veterans DIC Surviving Parent or Spouse*
- Veterans Non-Service* Disability Pension
- Women, Infants and Children (WIC)*
*You will need to provide proof of benefits such as a program I.D. card or a copy of the certifying agency's acceptance letter. Please note, eligibility for the Discount Rate isn't limited to these programs, as other means-tested public benefits are also eligible.