Skip to main content Skip to main navigation
Choose a Region

Welcome to our NY Home site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

Help Reading Your Bill

What type of bill do you have?

If you can't find the type of bill below, please use the basic bill as a guideline for how to read your bill. 

I have a basic bill.

Choose this bill if you receive our standard bills, or if you don't see your bill type.

Basic Bill
I have a balanced bill.

Choose this bill if you're currently enrolled in our Balanced Billing program. 

Balanced Bill
I have an agreement bill.

Choose this bill if you currently have a payment agreement in place. 

 

Agreement Bill
I have an energy supplier.

Choose this bill if you currently have a preferred energy supplier set up with National Grid.

Energy Supplier Bill
Bill Related FAQs

Common questions and answers to your real-life calls, as well as explanations of gas and electric terms.

Billing FAQs