Skip to main content Skip to main navigation
Choose a Region

Welcome to our NY Home site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

1 Important Alert(s)


We’re upgrading our billing system over the extended Memorial Day weekend. From May 22 through May 27, some of our regular services and bill payment options will be temporarily unavailable.  As always, we’ll continue to respond to gas emergencies 24 hours a day. Thank you for your patience and understanding.

Hope & Warmth Energy Fund

The Hope & Warmth Energy Fund is administered by HeartShare Human Services of New York and provides emergency financial assistance to customers who have an income above the HEAP eligibility guidelines and are having difficulty paying their energy bills in National Grid’s New York State service area. Eligible customers will receive:  if heating account, one $500 grant; if electric only non-heat account who needs electric to operate their heating system, one $205 grant; if hot water and/or cooking only account, one $100 grant during the winter heating season. 

To qualify, an applicant must:


For more information visit: HeartShare Human Services of New York | Energy Assistance & Community Development or call (718) 422-4207.