Financial Assistance Information and Applications
If you need extra support, we have Grants and Payment Assistance Programs that can help—even if you've never qualified before. Our Consumer Advocacy Team is also available for support and guidance. For assistance, please call 1-718-643-4050 or email ConsumerAdvocacyNYC@nationalgrid.com to connect with your local Metro New York Consumer Advocate. When emailing us, please provide your name, address, and account number or NYS county (if you have it/them available).
This federal grant program helps income-eligible New York residents pay their energy bills.
Emergency financial assistance for customers with an income above the HEAP eligibility guidelines.
One-time emergency food assistance is available for eligible National Grid New York heating customers.
Assistance for past-due bills may be available if your utilities are at risk for disconnection.
One-time financial assistance for customers who meet the HEAP eligibility guidelines.