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Where can we help you today?

1 Important Alert(s)

Alert

The US Postal service is reporting significant delays in shipping mail to all of New York State. Please note that you can view or pay your National Grid bill 24/7 by signing into your account. In addition, our Paperless Billing program offers the faster and environmentally greener convenience of email bill delivery. Consider enrolling today.

Speak with a Consumer Advocate

Our Consumer Advocates assist and provide protections to National Grid’s most vulnerable customers.  We specialize in assisting those struggling with their home energy bills by aligning them with available programs and services offered by National Grid and local agency partners. 

Call 1-718-643-4050  or email ConsumerAdvocacyNYC@nationalgrid.com to connect with your local Metro New York Consumer Advocate.

Consumer Advocate Areas Served
Karla Brooklyn, Queens
Heeja Brooklyn, Staten Island