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1 Important Alert

Information

COVID-19 Information

As conditions evolve, we are taking precautionary actions to mitigate exposure and reduce the impact of the novel coronavirus (COVID-19) on our customers and employees. We remain committed to providing safe and reliable service to our customers, and we are doing our part to protect the communities where we live and serve.

To learn more, and stay updated on National Grid’s efforts, visit our dedicated page: ngrid.com/covid-19.

Speak with a Consumer Advocate

Our Consumer Advocates assist and provide protections to National Grid’s most vulnerable customers.  We specialize in assisting those struggling with their home energy bills by aligning them with available programs and services offered by National Grid and local agency partners. 

Call 1-718-643-4050  or email ConsumerAdvocacyNYC@nationalgrid.com to connect with your local Metro New York Consumer Advocate.

Consumer Advocate Areas Served
Karla Brooklyn, Queens
Heeja Brooklyn, Staten Island