Speak with a Consumer Advocate

Our Consumer Advocates assist and provide protections to National Grid’s most vulnerable customers.  We specialize in assisting those struggling with their home energy bills by aligning them with available programs and services offered by National Grid and local agency partners. 

Call 1-718-643-4050  or email ConsumerAdvocacyNYC@nationalgrid.com to connect with your local Metro New York Consumer Advocate.