More Time to Pay
Before signing up for a payment agreement you may want to consider that financial assistance provided by the Home Energy Assistance Program (HEAP) may be available to help you pay your home energy costs.
- Regular HEAP is closed the 2023-2024 season.
- Emergency HEAP is closed the 2023-2024 season.
For more information, customers in New York can visit the New York State OTDA HEAP Website at: https://otda.ny.gov/programs/heap/ or call the New York State HEAP Information Line at 718-557-1399.
Payment Plans
Our payment agreements can allow you to spread your past due amount over manageable monthly installments.
If you are currently enrolled in an existing program and do not meet these eligibility rules, please call us at 1-718-643-4050 to discuss other options that may work for you.