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Where can we help you today?

1 Important Alert(s)


The US Postal service is reporting significant delays in shipping mail to all of New York State. Please note that you can view or pay your National Grid bill 24/7 by signing into your account. In addition, our Paperless Billing program offers the faster and environmentally greener convenience of email bill delivery. Consider enrolling today.

Energy Savings Programs

EmPower New York Income-Eligible Free Weatherization Program 

EmPower New York provides no-cost energy efficiency solutions to income-eligible New Yorkers. This program is offered by the New York State Energy Research and Development Authority (NYSERDA). Whether you own your home or rent, a participating contractor will complete a no-cost home energy assessment to identify if your home would benefit from free energy upgrades such as:

  • Installation of high-efficiency lighting
  • Attic and wall insulation
  • Replacement of old, inefficient refrigerators and freezers
  • Water-saving showerheads

For more information, please call 1-877-NYSMART (1-877-697-6278) or visit the EmPower website.

EmPower Income Eligibility Guidelines

2019 Household Income Limit
Household Size Monthly Income Annual Income
1 $2,494 $29,928
2 $3,262 $39,144 
3 $4,030 $48,360 
4 $4,797 $57,564
5 $5,565 $66,780
6 $6,332 $75,984
7 $6,476 $77,712
8 $6,620 $79,440
9 $6,764 $81,168
10 $6,908 $82,896
11 $7,086 $85,032

National Grid Energy Efficiency Rebate Programs

If you are not income-eligible, you may be interested in a rebate for purchasing new, qualifying energy efficient gas equipment such as:

  • Heating boilers
  • Heating furnaces
  • Water heaters
  • Wi-Fi thermostats
  • Pipe insulation
  • And more

To learn more about rebates, please click here.

 We also offer a National Grid Online Marketplace where you can buy top-quality energy saving and connected home products at affordable prices to save you energy, enhance your comfort, and bring peace of mind. Instant price discounts are available exclusively for National Grid customers for smart (Wi-Fi) thermostats, showerheads, and more.

Energy Savings Tips

Making small changes in your daily activities can add up, lowering energy bills and enhancing home comfort. With our energy savings tips, you can start making changes now.


Oil to Gas Conversions

At National Grid, we make it easy for you to switch to natural gas. What are the advantages of converting your home?

  • Affordability
  • Convenience
  • Economic health
  • Clean and green
  • Versatility


Click here to learn more about oil to gas conversions.