Our Claims Department responds to all claims made against National Grid and its companies for property damage, bodily injury or business loss. Claims are processed courteously and objectively, and in line with our operating tariffs, applicable statutes and regulations caused by the Company, its employees or contractors.
There are three ways to file a claim:
- Fastest and most secure: Apply Online
- Email the claim form and supporting documentation to ClaimsDept@nationalgrid.com
- Mail the claim form and supporting documentation to
ATTN: Claims Department
Albany, NY 12204
The Claims Department can be reached by email at ClaimsDept@nationalgrid.com or by calling: