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1 Important Alert(s)


11:00 am Update: Our 2,800 field workers continue cleanup and repairs after severe thunderstorms and suspected tornadoes barreled through parts of upstate NY Tuesday. We are working with local officials and emergency responders to coordinate restoration efforts. Where it is safe to do so, crews are removing extensive damage – including downed wires, trees, broken poles and other hazards – while focusing on public safety and power restoration. Never touch downed power lines, assume they are carrying live electricity and report them at 1-800-867-5222 or by calling 911.

Planting a Tree

Determining where to plant a tree is a decision that should not be taken lightly. Before planting, consider the tree’s full growth potential to see if the location of the tree will affect any overhead or underground utility lines and rights-of-way. The ultimate mature height of the tree to be planted must be within the available overhead growing space. Proper tree species selection and placement will assure the avoidance of or minimize tree and utility line conflicts in the future.

Digging in?  Please call DigSafe®

Deciding where to plant a tree is serious business because electric and gas utility lines may be underground and where you least expect them. Tall-growing trees planted near, or adjacent to, utility lines may present a future hazard and eventually will require removal.

If you’re planning any type of excavation project, call 811 at least 72 hours in advance in New York before work begins (excluding weekends and holidays). DigSafe® notifies us and other participating utilities, giving us time to mark our underground wires, pipes, or cables to prevent personal injury, property damage, and service interruptions.

For more information, visit

Choose plantings wisely.

Please plant tall-growing away from utility lines to protect you and your community.

Before planting, make sure to consider a tree’s full growth potential to see how the location of the tree will affect any overhead or underground utilities lines and rights-of-way.

We work closely with homeowners and their contractors to temporarily disconnect service for safe trimming or tree removal. Please call us at 1-800-642-4272 at least five days in advance of the work.