Skip to main content Skip to main navigation
Choose a Region

Welcome to our Long Island NY Home site.

We're not sure if this is right. If you confirm where you use our services most, we can tailor our site to your needs.
Note: If you've told us more than once your browser could be blocking cookies. Click to learn more about cookies

Select Your Region

Where can we help you today?

Energy Affordability Program

Two people facing each other

Making energy affordable for everyone.

We’re committed to providing reliable and affordable energy for every New Yorker. If you’re facing financial pressures that are impacting your ability to pay your energy bill, you may qualify for a monthly bill credit through our Energy Affordability Program (EAP).

Current Discount Levels
BENEFIT CALCULATION TABLE
TIER DESCRIPTION EAP BENEFIT - HEAT EAP BENEFIT - NON-HEAT
Tier 1 Regular Heap Payment $39.82 $3.00
Tier 2  Regular Heap Payment + 1 Add-On $61.62 $3.00
Tier 3 Regular Heap Payment + 2 Add-Ons $78.30 $3.00
Tier 4 DV/UGL $69.36 $3.00

Effective September 1, 2021

This monthly bill credit is automatic with the receipt of a Home Energy Assistance Program (HEAP) payment applied to your National Grid account if you have electric or natural gas heat with National Grid. See the HEAP eligibility guidelines. To apply, you can either fill out the Energy Affordability Program online application form or print, complete and return the application form (PDF). HEAP is open through March 15, 2022, or until funds run out.

When a HEAP payment is added to your National Grid account, you will begin receiving the monthly bill credit. EAP monthly bill credits continue for 14 months from your most recent HEAP payment.

If you received a HEAP payment in the current HEAP season that went to a utility or fuel vendor (oil, wood, propane, etc.) other than National Grid, you can receive an EAP monthly bill credit by emailing a copy of your HEAP award letter to EAPLI@nationalgrid.com or by mailing it to Attn: Energy Affordability Program, National Grid, 2 Hanson Place, Brooklyn, NY 11217.

If you do not receive HEAP automatically, you must apply for and receive HEAP annually to continue to receive EAP bill credits.

If your account is removed from the Energy Affordability Program, you will need to reapply for HEAP if you are still income-eligible.

Qualifying Programs
  • Home Energy Assistance Program (HEAP)
  • Lifeline Telephone Service Program (Lifeline)
  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Veterans Disability or Survivors Pension
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance
  • Child Health Plus
  • Bureau of Indian Affairs General Assistance (if living on tribal lands)
  • Head Start (if living on tribal lands)
  • Tribal TANF (if living on tribal lands)
  • Food Distribution Program on Indian Reservations (if living on tribal lands)
  • Utility Guarantee/Direct Vendor programs
  • Temporary Assistance for Needy Families (TANF)
  • Safety Net Assistance

If you have questions, you may contact us at EAPLI@nationalgrid.com or call 1-718-403-2216.

It is important to note that Energy Affordability Program bill credit amounts are reviewed on an annual basis and can either increase, decrease, or remain the same.