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1 Important Alert(s)


The US Postal service is reporting significant delays in shipping mail to all of New York State. Please note that you can view or pay your National Grid bill 24/7 by signing into your account. In addition, our Paperless Billing program offers the faster and environmentally greener convenience of email bill delivery. Consider enrolling today.

Energy Savings Programs

Home Energy Affordability Team (HEAT) Income-Eligible

No-cost energy-saving improvements for your home.

These times can bring additional financial challenges. We're here to help. The Income-Eligible Energy Savings Program is designed to ensure you and your family benefit from a home that’s healthier, more comfortable and more affordable. If you qualify, there's no cost to you.

Request your no-cost Home Energy Assessment.

The first step is to schedule a no-cost Home Energy Assessment. Right now, we are offering assessments both over the phone or in person at your home: it's your choice, whichever you prefer. Here’s how it works:

Step One

Call us at 1-844-375-HEAT (4328) to schedule an appointment with an Energy Specialist.

Step 2

The Energy Specialist will perform a complete assessment virtually over the phone, or will visit your home and perform the assessment in person following all safety and social distancing protocols.

Step 3

They will identify areas where you can save energy and money.

You may qualify for no-cost energy-saving improvements such as:

Carbon monoxide and smoke detectors

Water-saving faucet aerators

Low-flow showerheads

Plus, potential no-cost upgrades installed at follow-up appointments could include:

No-cost services:

  • Home insulation
  • Air sealing of leaks
  • Weather stripping
  • Duct sealing

No-cost appliance upgrades:

  • Programmable or smart Nest thermostats
  • In some instances, we may be able to repair or replace natural gas heating and water heating equipment at no cost to you

Schedule an assessment.

To schedule your Home Energy Assessment, please call 1-844-375-HEAT (4328) or e-mail

You may be eligible if you are on the National Grid Energy Affordability Program (EAP) or if your pre-tax household income and household size meet the guidelines listed in the chart below:

Number of Household Members 12-Month Household Income 1-Month Household Income
1 person ≤ $31,318 ≤ $2,610
2 people ≤ $40,954 ≤ $3,413
3 people ≤ $50,590 ≤ $4,216
4 people ≤ $60,226 ≤ $5,019
5 people ≤ $69,862 ≤ $5,822
6 people ≤ $79,498 ≤ $6,625
7 people ≤ $81,305 ≤ $6,775
8 people ≤ $83,112 ≤ $6,926

National Grid Long Island residential customers must meet income eligibility guidelines to qualify for this program. Eligibility will be determined at the time of application.