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Grant Programs

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Financial Assistance Information and Applications


Fuel Assistance/Home Energy Assistance Program (HEAP)

Fuel Assistance, also known as the Home Energy Assistance Program (HEAP), is a federal grant program that helps income-eligible Long Island residents pay their energy bills. In order to qualify, your household must be at or below New York’s median income level.

2021-2022 Household Income Limit
Household Size Monthly Income
1 $2,729
2 $3,569
3 $4,409
4 $5,249
5 $6,088
6 $6,928
7 $7,086
8 $7,243
9 $7,401
10 $7,558
11 $7,715
12 $7,873
13 $8,420
14+ $568

If you need assistance, you can email your local Consumer Advocate for guidance.

Call 1-800-930-5003 or email ConsumerAdvocacyLI@nationalgrid.com to connect with your local Long Island Consumer Advocate.

  

There are two parts to HEAP:
Regular HEAP

Qualifications are based on household size and income. The 2021–2022 Regular HEAP benefit is now closed for the Season and no longer accepting applications.

Apply now

Emergency HEAP

Qualifications are based on household size and income AND customers must have a utility shutoff notice. The 2021–2022 Emergency benefit is now closed for the Season and no longer accepting applications.

 

To apply for Emergency HEAP, customers must call their local Department of Social Services office (DSS). You may call your HEAP Local District Contact to apply.

Please have access to the following information when you apply for HEAP:

  • Current National Grid bill (or other utility/fuel bill)
  • Valid Social Security Number
  • Final Disconnection Notice or other shut-off notice (if applying for Emergency HEAP)
  • Pay stubs for the most recent four weeks or other proof of your household’s total gross income (filed federal tax return, including all applicable schedules if self-employed or receiving rental income), interest/bank/dividend or tax statement
  • Proof of residence (water, sewer or tax bill; copy of lease with address; mortgage payment book; current rent receipt showing your name and address; or statement from landlord)
  • Documents identifying each household member (driver’s license, photo ID, U.S. passport or naturalization certificate, school records, or birth certificates and validated Social Security cards). To replace a lost New York state birth certificate, please visit New York Vital Records.
  • Proof of qualified alien status if you are not a US citizen

For more information about HEAP, visit the New York State Office of Temporary and Disability Assistance website, New York State myBenefits, or call the HEAP hotline at 1-800-342-3009.

You can apply online at New York State myBenefits or print the application and return it by mail to your local DSS office.


The New York State Emergency Rental Assistance Program (ERAP)

For information, customers can call 844-691-7368 or visit nysrenthelp.otda.ny.gov

*There are seven communities that have their own ERAP programs of City of Rochester and Monroe County, the City of YonkersOnondaga County and the towns of HempsteadIslip and Oyster Bay are not eligible for assistance from the state-administered program and should direct questions to their local program administrators.


Emergency/Temporary Assistance

woman looking at her cell phone

If you are income-eligible, Emergency Temporary Assistance may be available from New York State, through local Departments of Social Services. Payment of utility arrears (past due bills) may be available if your utilities are shut-off or are about to be shut-off, or you have a 72-hour disconnect notice.

For more information about Emergency/Temporary Assistance, visit the New York State Office of Temporary and Disability Assistance website, New York State myBenefits website, or contact your local Department of Social Services.


Project Warmth

project warmth logo

The warmth you need is just a phone call away. A community-based partnership between National Grid, local businesses, and not-for-profit agencies, Project Warmth helps Long Island families suffering from recent financial hardships. They will help those who qualify to meet their home heating needs, regardless of fuel type. For a referral to Project Warmth, call 2-1-1 (or 1-888-774-7633) for the United Way of Long Island’s Information and Referral call center or visit www.unitedwayli.org/projectwarmth.